Operations Excellence Specialist

---

JOB DESCRIPTION

Operations Excellence Specialist

Operations Support Department

Onshore & Operations Support Group

DocuSign Envelope ID: 4F8EF8AA-0B01-40A6-BB2B-A41504F5B73C

Classification: Internal

Job Description - Operations Excellence Specialist

Part A: Job Specification

Job Purpose  Serve as an Operations Excellence (OE) subject-matter expert (SME) to resolve operational issues and develop programs within respective areas of assignment. Plan and coordinate implementation of OE initiatives to meet expected standards and deliver maximum benefits in a sustainable manner.

Reporting and Relationships

 Reports to the Operations Excellence Lead.

 Direct reports: None.

Internal

 Regular contact with Asset Managers, Division Heads, Operations shift teams, all Engineering disciplines (at same and next higher level), and all levels of the Operations Support Department on correct execution of OE programs.

External

 Periodic contact with other operating companies within the industry on OE best practices.

Job Context & Major Challenge(s)

 Serving as OE technical expert within respective areas of assignment, working to resolve issues of moderate potential impact to business results.

 Collaborating with multidisciplinary teams to deliver and maintain assigned initiatives.

 Contributing to the development and implementation of sustainable quality assurance programs related to Process Safety Program (PSP)/OE practices that align with Operations Group strategies.

 Driving change behaviours across all assets by introducing new programs, concepts, and best practices.

 Evaluating training needs and conducts training for the Operations Groups to meet PSP/OE competency and assurance requirements.

Financial Dimension  As defined for this job level in the Delegation of Authority and/or approved Budget.

DocuSign Envelope ID: 4F8EF8AA-0B01-40A6-BB2B-A41504F5B73C

QatarEnergy LNG Position Number: Listed in the Appendix

Operations Excellence Specialist - October 2023 Page 3 of 5

Classification: Internal

Generic Accountabilities - All Employees

Safety Health & Environment

 Ensure all activities are undertaken in compliance with Company Safety, Health and Environment and Quality policies, regulations, and standards.

Qatarization Program  Contribute to the development of Qatari employees. This accountability is a condition of employment for expatriate employees.

Firewall Compliance

 Ensure all activities undertaken comply with anti - trust and competition laws and the Company firewall policies and procedures.

Key Job Accountabilities

1. Serve as PSP/OE SME within respective areas of assignment in the Operations Group, with the ability to resolve issues and close "gaps to potential" to improve Company business performance.

2. Conduct and facilitates workshops for achieving desired outcomes and improving the quality of output.

3. Identify and develops PSP/OE best practices and initiatives that establish QatarEnergy LNG as a leader in the industry.

4. Implement and coordinate the "Heart and Mind" programs within respective areas of assignment that drive effective behaviour and positive cultural change.

5. Introduce essential control measures, including specific hierarchies for PSP audit programs, feedback systems, and Key Performance Indicator (KPI) tracking and analysis.

6. Plan and coordinate of KPIs (i.e., leading and lagging KPIs), in collaboration with relevant departments and develops necessary tracking and analytical tools for reporting back to the Operations Group.

7. Coordinate and formulate the implementation of critical PSP/OE initiatives, considering critical quality standards and delivery targets (e.g., baseline studies, best practices surveys, and Level 3 implementation plans).

8. Assist in development of structured training program, to include training materials, and conduct training related to PSP/OE technical competencies and assess competency levels of Operations staff.

9. Assist in development of Operations Group and asset level procedures and manuals related to assigned PSP/OE initiatives and maintain them to ensure compatibility with current practices.

10. Develop and maintain all OE-related IT tools for respective areas of assignment; for example, the ESMS electronic shift reporting tool, MVT, Field Operator Proactive Monitoring (FOPAM), and Panel Operator Proactive Monitoring (POPAM).

DocuSign Envelope ID: 4F8EF8AA-0B01-40A6-BB2B-A41504F5B73C

QatarEnergy LNG Position Number: Listed in the Appendix

Operations Excellence Specialist - October 2023 Page 4 of 5

Classification: Internal

Part B: Person Specification - Minimum Requirements

Qualifications  Bachelor's degree in an Engineering Discipline.

Knowledge and/or Experience

 8 years' experience in the Oil and Gas industry, or within Operations or Maintenance functions.

 Ability to identify and introduce new concepts and coordinate change programs.

 Experience in the implementation of OE/PSP programs, or similar, within the operating environment.

Technical and Business Skills  High level of proficiency in written and spoken English.

 Strong computer literacy, to include extensive knowledge of Microsoft (MS) Office Suite (Excel, Word, PowerPoint, SharePoint).

 Demonstrated ability to implement change management programs.

 Good facilitation skill and proven ability to conduct workshops and conferences.

Behavioural Competencies SHE Understanding (3) Quality/Quantity of Work (3)

Ethics and Integrity (3) Planning and Organizing (3)

Trust and Empowerment (3) Initiative/Commitment (3)

Teamwork/Supporting Others (3) Interpersonal Skills (3)

Communication and Information Sharing (3)

Service Orientation (3)

Innovation (3) Problem Solving (3)

Job Knowledge (4) Supervising and Coaching Others (2)

Agreed by Signature Date

: Head of Compensation & Policy : __ : __

Agreed by Signature Date

: Human Resources Manager : __ : __

Agreed by Signature Date

: Department Manager : __ : __

DocuSign Envelope ID: 4F8EF8AA-0B01-40A6-BB2B-A41504F5B73C

22-Oct-2023 22-Oct-2023

22-Oct-2023

29-Oct-2023

29-Oct-2023

QatarEnergy LNG Position Number: Listed in the Appendix

Operations Excellence Specialist - October 2023 Page 5 of 5

Classification: Internal

Appendix:

Job Code Sequence: S-510 Position Number:

 50121078

 50121079

 50121080

 50121081

Equal Opportunities:

First People Solutions is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.